Refund Policy
Refund & Return Policy – Punched Pro 🥊
At Punched Pro, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.
📦 Returns
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You have 30 days from the date of delivery to request a return.
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To be eligible, your item must be unused, in the same condition you received it, and in its original packaging.
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Proof of purchase (order confirmation or receipt) is required to complete your return.
💰 Refunds
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Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
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If approved, your refund will be processed within 5–7 business days back to your original payment method.
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Shipping fees (if any) are non-refundable.
🔄 Exchanges
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We replace items only if they are defective or damaged.
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If you need to exchange an item for the same product, contact us at support@punchedpro.com.
🚚 Return Shipping
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Customers are responsible for paying return shipping costs unless the item arrived damaged or incorrect.
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We recommend using a trackable shipping service to ensure your return reaches us.
⚠️ Non-Returnable Items
Certain items cannot be returned, such as:
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Gift cards
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Items marked as final sale
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Used or damaged products not due to manufacturing defects